Effective Date: April 20, 2020
ClackaNET.com (“ClackaNET,” “we,” “our,” “us”), operated by Winthrop Corp., respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including:
- Web Hosting
- Managed WordPress Hosting
- SEO Management
- Domain Registration
- IMAP Email Services
ClackaNET is based in Oregon, USA, and complies with applicable U.S. data privacy laws.
1. Information We Collect
We may collect the following types of information when you use our services:
- Account Information: Name, company, address, phone number, email, payment details.
- Domain Registration Information: Required registrant data (name, organization, address, phone, email) submitted to ICANN-accredited registrars.
- Service Usage Data: Server logs, IP addresses, browser type, operating system, pages visited, dates/times of access.
- Email Data: Metadata and limited content as required for delivering IMAP email services.
- Support Communications: Information provided when contacting customer support.
2. How We Use Information
We use collected information to:
- Provide and manage hosting, domain, email, and SEO services.
- Process billing and payments.
- Deliver technical support and respond to inquiries.
- Maintain security and prevent fraud or abuse.
- Comply with legal and regulatory obligations.
- Communicate service updates, promotions, or policy changes.
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Payment processors, data centers, registrar partners, and technical contractors, solely for business operations.
- Regulatory Bodies: Domain registration information may be submitted to ICANN and published in WHOIS records, subject to applicable privacy protection options.
- Legal Compliance: When required by law, subpoena, or government request.
4. Cookies & Tracking
Our website may use cookies, pixels, and analytics tools to improve performance, track usage, and personalize your experience. You can disable cookies in your browser settings, though some features may not function properly.
5. Data Retention
- Account information is retained as long as you maintain an active account.
- Domain registration data is retained per ICANN requirements.
- Logs and backups may be kept for a limited period for security and recovery purposes.
6. Security
We implement technical, administrative, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Request a copy of your account data.
- Opt out of marketing communications.
To exercise these rights, contact us at [email protected].
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children. If we discover such data has been collected, we will delete it.
9. Third-Party Services
Our website or services may link to third-party websites. We are not responsible for the privacy practices of third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted at ClackaNET.com/privacy with the effective date noted above.
11. Contact Us
For questions or concerns regarding this Privacy Policy, contact:
Winthrop Corp.
Po Box 2370
Estacada, Oregon, USA
Email: [email protected]